Privacy Policy for Third Parties

Date of last update of this document: December, 2022 

About us and our commitment to your privacy: 

TD SYNNEX is a value-added distributor of leading security, collaboration, network and data center solutions. With operations in North America and Latin America, we combine technical knowledge and market expertise with industry-leading partner enablement programs. We seek to provide our partners with an exceptional experience through a unique relationship model, delivering results together.  

We are committed to respecting your privacy and ensuring the confidentiality of all information provided, valuing the transparency of our relationship. Therefore, please read this Privacy Policy (“Policy”) to understand our practices regarding your Personal Data and how we will treat it.  

Considering that at some point we will carry out the processing of Personal Data, this is, information that could or may identify you, we understand that the protection of such data must be carried out in the best possible way, transparency with the owner of the information having the utmost priority. 

What will you find in this document?

In this document you can find the following information about the use of your data: 

1.  What information we use about it;
2. Why we use your information;
3. Data sharing;
4. How we keep your information private;
5. How long we keep your information;
6. Your rights as a personal data owner;
7. Cookies; and
8. Definitions. 

It is important that you read this document carefully and if you have any questions, please contact us by e-mail at tddpolatam@tdsynnex.com or contact us on our website: https://lac.tdsynnex.com/.  

What information is used about you and for what purposes? 

While respecting the strict need for information, in order for us to make our services and opportunities available to you, we will need to obtain some information about you, as described below: 

1. Registration information: Name, National Identity Number and Taxpayer Registration Number, depending on the country of residence and nationality of the holder of the Personal Data, position, Institution where he/she works, e-mail and telephone.
2. Financial Data: You may provide us with financial information for analysis and possible credit granting.
3. Visual information: Photos, filming.
4. Behavioral information: Access logs, click information in our site environments, including collection through cookies, IP address, and the identifier of your phone. 

We do not use sensitive information such as biometric, health, political or religious opinion, union affiliation, as well as data of children and teenagers to carry out our activities. In case it is necessary to treat such information, this document will be reviewed and you will be notified through the contact channel you have provided us with.¹ 

Why do we use your information? 

TD SYNNEX is committed to handling your information for specific, legitimate purposes and to always ensure your right to be informed of those purposes. To that end, the purposes for which we use your information are set out below: 

• To provide our services: to execute our contract, the data recorded on our sites and platforms are used only for order execution and allow the processing and fulfillment of future purchase orders.

• To allow us to identify or authenticate you: verification of credentials, for example, in promoted courses.

• Improve and develop our products and services: identify usage trends and develop new content to enhance your experience.

• To personalize your experience when using our services: to ensure that content is available; to understand your interests in our content, products and services and to tailor our content to your needs and preferences; to present products and offers tailored to your needs; and to keep you up to date on promotions and benefits offered by TD SYNNEX companies and partners. If you do not wish to receive exclusive offers and promotions, please contact us at our site: la.synnex.com

• To communicate with you: to respond to your requests or questions, provide support, and provide you with important information that may be of interest to you, such as updates to this document.

• Credit evaluation: We may use financial data to perform credit evaluations for this purpose only, and will be reviewed periodically, as long as your account is active.

• Regular exercise of rights: in the regular exercise of our rights, we may process personal data, including the filing of documents in judicial and administrative proceedings, if necessary.

• Collaboration or compliance with a legal or regulatory obligation: as a result of a court order, a competent authority or a supervisory body, we may also process personal data.

Sharing Your Information

Occasionally, your information may be shared as described below: 

•  When we hold an event, your information must be shared for proper identification and admission to the event;
• When you register on our blog to receive content, we use a third-party advertising company to manage these communications. With this, there is a need to share your Personal Data to enable the delivery of content of interest to you;
• When we offer a on-line learning course (e-learning) we need to share your information with the platform operators, to release access to the course;
• When requested by authorities and regulatory bodies for different purposes, when necessary;
• In the course of conducting business, data may be shared with financial institutions and credit reporting agencies. 

How do we keep your information protected?

Your information is of utmost importance for the development of our activities. Therefore, we adopt appropriate and proportional measures to keep it safe, without risk of loss, alteration, destruction or leakage, complying with the legal regulations in force. Among those measures we highlight the following: 

• Controlled location for information storage;
• Application of data encryption technology in our databases; restricted access by specific individuals to the location where personal information is stored; 
• Security tools to prevent hacker attacks;
• Administrative measures aimed at managing the Personal Data processed;
• Training of employees who deal with your information. 

To ensure you have the latest security features in your browser, download and install the latest version of your preferred browser. 

How long do we keep your information? 

Your information will be kept with us for the duration of our relationship, in order to achieve the purposes informed in this document. In addition, after the end of our relationship, we may keep your Personal Data for the regular exercise of the right of defense in any legal action in which the use of your Personal Data is necessary, respecting the legally established and permitted deadlines.

Your rights as owner of Personal Data 

Considering that you are the owner of your information, the applicable legislation ensures you the exercise of some rights, as described below: 

•  Confirmation of the existence of data treatment;
• Access to data;
• Correction of incomplete, inaccurate or outdated data; 
• Dissociation of Personal Data (“Anonymization”), blocking or deletion of unnecessary and excessive Personal Data;
• Portability of your Personal Data;
• Deletion of Personal Data processed with your consent, where applicable;
• Obtaining information about the public or private entities with which we share your Personal Data, where applicable;
• Information about the consequences of not giving consent, so that you can make an assertive and specific decision about whether or not to give this consent; 
• Revocation of consent;
• Review of automated decisions. 

At this time, response to all requests will be: 

• Offered free of charge;
• Subjected to an identity validation form (in order to be able to direct the fulfillment of requests, exclusively to the holder of the Personal Data). 

To exercise your rights as owner, please contact us via tddpolatam@tdsynnex.com or our site: https://lac.tdsynnex.com/ . 

We remind you that your request may be rejected, either for formal reasons (such as the impossibility to prove your identity) or legal (such as the request for exclusion of data whose maintenance is the free exercise of the rights of this company), having the certainty that, in case of impossibility to meet these requests, all justifications will be provided in a timely manner.

Cookies 

On the sites and platforms of the TD SYNNEX group, the use of cookies is done to recognize you and aims to improve your shopping experience. Cookies are small data files that are transferred from a website to your computer’s disk and do not store Personal Data. If you prefer, you can delete existing cookies on your computer through your own browser settings. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you wish to review your authorization, or revoke it, please send an e-mail to tddpolatam@tdsynnex.com  or look for the communication channel on our site https://lac.tdsynnex.com/ . 

TD SYNNEX may use web beacons or other devices to collect non-personally identifiable information during your visit to this site in order to help display advertisements on other sites that are likely to be of more interest to you. No personally identifiable information is collected from users while using the web beacon or web beacon. 

TD SYNNEX may disclose automatically collected and other non-personally identifiable aggregated information to interested third parties to help those parties understand usage and demographic patterns of certain programs, content, services, advertisements, promotions and/or other site features. This may include the use of conversion tracking pixels to indicate the completion of an online activity, such as the completion of a registration form. 

Definitions 

When reading this document, in its entirety or in parts, the following definitions should be taken into account: 

Contact us 

In case you have any questions or need to contact us about issues related to your personal data, please email us to tddpolatam@tdsynnex.com or contact us via our website https://lac.tdsynnex.com/ and we will be happy to provide any necessary clarification.

¹ In Argentina, in accordance with the Anti-discrimination Law,  collection or storage of sensitive data is not authorized, unless authorized by law for reasons of general interest.